Return & Refund Policy
30-Day Return Window
We stand behind the quality of our boxing ring equipment. If you're not satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
Conditions for Returns
- Items must be unused and in their original packaging
- Hardware components (bolts, straps, fasteners) must be in unopened packaging
- Canvas covers and padding must be free of marks, tears, or signs of installation
- Custom and made-to-order products are non-returnable unless defective
- Original proof of purchase is required
How to Initiate a Return
- Contact us at info@boxingringprofessional.com or call +1 (650) 742-6736 within 30 days of delivery
- Provide your order number and reason for return
- We will issue a Return Merchandise Authorization (RMA) number and return shipping instructions
- Package the item securely with the RMA number clearly marked on the outside
- Ship the item back to our return center at: 70 12th St #4, Wheatland, WY 82201
Refund Processing
Refunds are processed within 3-5 business days after we receive and inspect the returned item. The refund will be issued to your original payment method with $0 Restocking Fees. You will receive an email confirmation once the refund has been processed.
Damaged or Defective Products
If you receive a damaged or defective product, contact us within 48 hours. We will arrange a free replacement or full refund at no cost to you. Do not attempt to install or use damaged equipment.
Non-Returnable Items
- Custom boxing rings and made-to-order products
- Chemical products (cleaners, sprays, coatings) that have been opened
- Items that have been installed or show signs of use
- Clearance or final-sale items
Exchanges
To exchange a product for a different size or variant, follow the return process above and place a new order for the desired item. We will process your refund once the original item is received.